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FAQ

SHIPPING & DELIVERY

Most items ship out within 2 days of ordering, in the event of a delay you will be notified

 

EASY RETURNS

If for any reason you are not satisfied you can return any item within 2 weeks for a full refund.

 

TRACKING YOUR ORDER

You will receive an email when you place your order, and another when shipped with your tracking information

 

PRIVACY POLICY

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.



If you don’t want us to process your data anymore, please contact us at marissleighjewelry@gmail.com or send us mail to: Marissa Leigh Jewelry 26 Gables Way Monroe Township, NJ 07751

                                     

                                                                    ADA Compliance

Marissa Leigh Jewelry is committed to making our website accessible to all users, including those with disabilities. Our goal is to provide an accessible website that conforms to World Wide Web Consortium’s Accessibility Guidelines (WCAG) 2.0 Levels A and AA. We continue to make every effort to test the website and to remove barriers that prevent persons with disabilities from interacting with or accessing information made available on our website. If we become aware of content that does not conform to the WCAG 2.0 Levels A and AA standards, we will make reasonable good faith efforts to make the content conform to the standards.

Adobe Acrobat is required to view and print PDF documents that appear on this website.
Download the latest free version of Adobe Reader in order to improve the viewing of these files. We are currently working on our processes to ensure all PDFs are accessible.

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website, particularly as it relates to content by third parties. Marissa Leigh Jewelry is not responsible for ensuring that third-party content or plug-ins, which are not owned by the company but are otherwise located on or linked to the company Website, conform to WCAG 2.0 Level AA, and shall not be liable if third-party content or plug-ins are inaccessible to individuals with disabilities. If you are unable to access information on our website, please email us at imarissaleighjewelry@gmail.com or call us at (732) 792-0160 to request the information in another format. We will make reasonable accommodations for people with disabilities in accordance with the Americans with Disabilities Act.

 

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